Head of Operations

Bengaluru, India

On-Site

Job Title: Head of Operations

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_{Role: Head of Operations (Full Time)
Location: On-site
Salary: Competitive (to be discussed during interview)}

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Lead and scale operations across 10+ cities managing 10,000+ nests serving 12M+ meals/month.
Design and implement robust systems for logistics, supply chain, and workforce management.
Ensure operational excellence with a zero-tolerance execution style to meet organizational goals.
Drive retention and satisfaction by strengthening core infrastructure (Nest & Curry).
Build and mentor high-performing regional teams for sustainable growth.
Collaborate cross-functionally to align logistics, customer experience, and technology initiatives.
Navigate ambiguity and make strategic decisions under pressure with precision and speed.
Report on key operational metrics and identify areas for improvement.

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Ex-Army Officer with proven leadership and logistics expertise (mandatory preference).
Experience managing large-scale operations across multiple regions.
Strong problem-solving, decision-making, and people management skills.
Ability to lead mission-critical projects with discipline and ownership.
Expertise in scaling operational processes and driving efficiency in dynamic environments.
Excellent communication and strategic planning abilities.
Willingness to travel extensively and manage field operations hands-on.

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