As India's gig economy rapidly formalizes, regulatory clarity and fair labor standards are now central to sustainable platform growth. In 2025, platforms must balance innovation with compliance—especially in areas like social security, labour inspections, and transparent hiring frameworks.
Let’s explore how platforms are adapting to new laws and leading with responsibility.
1. Social Security, Insurance & Pensions: What’s Mandatory Now
The Social Security Code 2020, now fully implemented across most states, mandates that digital platforms provide certain benefits to gig and platform workers, including life insurance, health coverage, and contributions to social welfare funds.
At Marketplace Company, we have proactively structured insurance offerings and micro-pension schemes into our onboarding flow. Each gig worker enrolled via our platform receives essential education on applicable schemes.
Want to build a career in labor-tech operations? Check out Marketplace Careers for openings in regulatory and social impact roles.
Stay informed on reforms via our LinkedIn updates.
Or explore benefit rollouts in worker stories via Instagram.
2. Navigating Labour Inspections & Regulatory Filings
As compliance scrutiny increases, gig platforms are now subject to labor department audits, statutory filings, and worker classification reviews.
Platforms must maintain documentation for wage flows, working hours, and insurance contributions. At Marketplace, we’ve built a compliance dashboard within our recruitment system to proactively prepare for inspections.
Our digital documentation systems reduce paperwork and flag potential non-compliance early.
If you’re a policymaker or institutional partner, contact us for integration discussions.
We also share regulatory updates on our LinkedIn channel, helping businesses and gig workers understand what's new.
Behind-the-scenes walkthroughs of our compliance tools are available on Instagram.
3. Skill Passports: Fairer & Transparent Hiring in the Gig Sector
One of the biggest innovations in 2025 is the gig worker skill passport—a verified record of a worker’s credentials, training, and platform ratings.
At Marketplace, we’ve built skill verification directly into onboarding. This allows gig workers to apply across jobs—from logistics to personal care—without redoing checks.
These tools support transparent hiring, help employers make fair decisions, and reduce bias.
To explore this innovation, visit our homepage, or browse career opportunities in product, data, or workforce design.
For B2B partnerships, connect with us.
We highlight workers using skill passports weekly on Instagram.
Thought leadership is regularly shared on LinkedIn.