Privacy Policy
Your privacy is important to us at Marketplace Company. We respect your privacy regarding any information we may collect from you across our website.
At Marketplace, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect the information you provide to us when you use our website, contact us through enquiry forms, or engage with our services via email, phone, WhatsApp, or SMS.
1. Information We Collect
We collect personal information from you when you:
- Fill out an enquiry or contact form
- Register for our services
- Communicate with us via email, WhatsApp, SMS, or phone
- Access our website and consent to data collection (e.g., cookies)
The types of personal data we may collect include:
- Full Name
- Email Address
- Phone Number
- Any details submitted via forms or messages
You may visit our website anonymously. However, to access certain services or support, submitting contact details may be necessary.
2. Use of Your Information
Your information may be used for the following purposes:
- To respond to your queries or support requests
- To send updates, service information, offers, or newsletters
- To provide information about our products or platform features
- To improve user experience and site performance
- To comply with applicable legal obligations
3. Consent for Communication
By voluntarily submitting your contact details via our website forms or other communication channels, you provide explicit consent to be contacted by Marketplace and its representatives via:
- SMS
- Phone Call
Consent Disclaimer:
“I authorize Marketplace & its representatives to contact me with updates and notifications via Email/SMS/WhatsApp/Call. This will override DND/NDNC.”
This consent overrides any Do Not Disturb (DND) or National Do Not Call (NDNC) preferences registered on your number. You may opt out of marketing communication at any time by writing to us or using the “unsubscribe” link in emails.
4. Data Protection and Security
We implement industry-standard security practices to protect your personal data against unauthorized access, alteration, or misuse. Access to your data is strictly limited to authorized personnel or trusted partners working on our behalf under confidentiality agreements. Despite our best efforts, no data transmission or storage system is completely secure. Users are advised to exercise caution while sharing personal data online.
5. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your data under the following conditions:
- With service providers or affiliates under contractual obligation, for service delivery
- With legal or regulatory authorities if required by law
- To prevent fraud, enforce policies, or protect rights and safety
Any third party receiving your data will be bound by strict data protection requirements.
6. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to enhance user experience and collect information about user behavior. Cookies allow us to:
- Analyze web traffic and usage patterns
- Improve site performance
- Remember your preferences for future visits
You may disable cookies through yourbrowser settings, though doing so may affect functionality.
7. Data Retention
We retain your personal information only as long as needed to fulfill the purposes outlined in this policy or as required by applicable law. If you wish to request deletion or review of your data, please contact us directly.
8. Your Rights
As a user, you may:
- Request access to the personal information we hold about you
- Request updates, corrections, or deletion of your data
- Withdraw consent for marketing communications
- Request to opt out of our communication channels
To exercise any of the above rights, please contact us via email at reachus@marketplace-company.com
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content on those websites. Please review their respective privacy policies before sharing personal data.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated “Effective Date.” You are encouraged to review this policy regularly.
11. Contact Information
For any questions, requests, or concerns regarding this policy or your personal information, please contact:
When you voluntarily send us electronic mail/ fillup the form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.